Tuesday, February 27, 2007

Pet peeve: Real estate agents who carelessly disregard your pets when they show your home

I don't expect a real estate agent to bathe and feed my pets when they show my home, but simple respect would be nice, like NOT closing the door to the furnace room where their litterboxes are located. (I have three cats.) I got home today from work and noticed that one of the cats had peed on the bath mat in my bathroom. They never do that... and are extremely good at using the litterbox. Come to find out that a real estate agent (not the one I have listed my house with, by the way) who showed my house today closed the door without thinking. The door was NOT closed when they arrived here, obviously. *sigh* So careless. Another real estate agent who showed the house previously didn't close the front door properly, causing it to be taken by the wind and slam against my front steps' railing. Wake up!!

4 comments:

Anonymous said...

FYI Agent means the Agent (person or corporate entity) whereas Salesman is employed by the Agent. ( for mmore see here: http://www.gnb.ca/0062/acts/acts/r-01.htm). Corporate Agent has a Manager. Call the Agency and ask to speak to the Agent or if corporate, the Manager. Then express your displeasure. Salespeople are employed by an Agent. If you had a problem with an employee anywhere else, wouldn't you ask to speak to the Manager? It would really help my profession if you would speak to the manager(s).

A licensee

Brian Cormier said...

I believe that the real estate agent in question was spoken to. I'm putting this down to an honest mistake. The "door" incident, however -- I was told "it's your word against hers." The agent who showed the house said she'd closed the door tightly, even though I never go through the front door and had not touched it until the wind took it. (Real estate agents entered then through the front door. I've subsequently moved the lock box to the back door.) I dumped my agent after that. I was so angry that he took the side of another agent from his company over me, his client. I will never use that company again, either.

Larry E said...

Brian, in New Brunswick consumers seem to be confused by the term "Agent" and I guess my previous comment has not cleared up the confusion. If it had, your comment would have read thus:

"I believe that the real estate salesperson in question was spoken to. I'm putting this down to an honest mistake. The "door" incident, however -- I was told "it's your word against hers." The salesperson who showed the house said she'd closed the door tightly, even though I never go through the front door and had not touched it until the wind took it. (Real estate salesperson entered then through the front door. I've subsequently moved the lock box to the back door.) I dumped my salesperson after that. I was so angry that he took the side of another salesperson from his company over me, his Agency's client. I will never use that company again, either."

In the New Brunswick legislation, The Real Estate Agents Act, if a company is licensed as an Agent, the company is the Agent, and the Agent employs a Manager who supervises all the Salespeople employed by the company. Since the holder of the Agent licence is a Company, the client relationship is with the Company, not with the Salesperson. It clearly states this on your listing agreement contract that you signed:
"Agree to list the property .... with (fill in the blank), the Listing Agent."

The name that appears in (fill in the blank) is your Agent.

Does this clarify for you, who is your agent?

Brian Cormier said...

Larry, thanks for clearing that up, but with all due respect, it's all to-may-toes/to-mah-toes in my books. Thank you for pointing out the technical differences, however.